The following post serves as an online resource for Sage Metering to answer, “What is the warranty on Sage thermal mass flow meters?” For additional information or clarity, refer to the Sage Prime SIP User Manual.

Limited Warranty

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Sage Metering warranties its products against faulty materials or handicrafts for one year from the shipment date from the factory. Sage Metering’s obligation is limited to repair, or at its sole option, replacement of products and components which, upon verification by Sage Metering at our Monterey, California factory, prove to be defective. Sage Metering shall not be liable for installation charges, for expenses of the Purchaser for repairs or replacement, for damages from delay or loss of use, or other indirect or consequential losses of any kind. This warranty is extended only to Sage Metering products correctly used and properly installed for the particular application for which intended and quoted. The warranty does not cover water damage due to improper use of cord grips or removal of protective caps and does not include Sage products altered without Sage authorization or those products subjected to unusual physical or electrical stress. Sage Metering makes no other warranty, express or implied, and assumes no liability that goods sold to any purchaser are fit for any specific purpose. Transportation charges for items transported to the factory for warranty repair are to be paid by the Purchaser. Sage Metering will return items repaired or replaced under warranty, prepaid. NOTE: No items will be returned for warranty repair without prior written permission from Sage Metering. Sage does not warrant damage due to corrosion.

General Terms and Conditions

Refer to General Terms and Conditions for further details.

General Terms

Other topics from the Sage Prime Manual you many be interested in are:

How do I clean my thermal mass flow meter sensor?

My Sage flow meter was damaged in shipment.

Optional Mounting Hardware for the Insertion Flow Meter

How to Install and Mount my Sage Prime Thermal Mass Flow Meter?

Inline Flow Meter Installation Considerations

Common Diagnostics for Sage Prime Mass Flow Meters

Flow Profile and Installation Considerations for Insertion Flow Meters

Sage In-Situ Verification Procedure

Sage Prime Thermal Mass Flow Meter Features and Benefits

Modbus Protocol and Function Codes

Returning Your Sage Flowmeter via Special Delivery

Sage Metering’s Cancellation and Return Policy

HART Protocol and Access Keys

Correction Factors for Biogas Variation From Original Calibration

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